1. Data Controller
See our contact details here: Contact Information
2. Purpose and Legal Basis for Processing
Personal data is processed for the following purposes:
- Managing customer relationships and providing services
- Marketing and communications (based on consent)
- Complying with legal obligations
The legal basis for processing may be the performance of a contract, the legitimate interests of the data controller, a legal obligation, or the data subject’s consent.
3. Personal Data We Collect
The personal data we collect may include:
- Name and contact details (email address, phone number, address)
- Information related to the customer relationship
- Payment and billing information
- Information about website usage (cookies and analytics)
4. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or for the period required by applicable legislation.
5. Disclosure and Transfer of Personal Data
Personal data may be disclosed to the following parties only to the extent necessary to provide our services or as required by law:
- Payment service providers: for processing payments
- Authorities: where required by law, such as the police or data protection authorities
- Technical service providers: such as cloud service providers, website hosting and maintenance providers, and analytics services
- Marketing partners: only with the user’s consent
- Website technical maintenance: Our website is maintained by an external service provider. Technical log data, such as IP addresses, may be automatically stored in the provider’s server environment. This data is processed solely to ensure the operation and security of the website.
Personal data will not be transferred outside the EU or EEA without appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.
6. Your Rights
Data subjects have the following rights:
- The right to access their personal data
- The right to have inaccurate data corrected
- The right to request the deletion of personal data (“right to be forgotten”)
- The right to restrict the processing of personal data
- The right to object to the processing of personal data
- The right to withdraw consent
- The right to lodge a complaint with a data protection authority
7. Cookies and Tracking
By default, our website uses only essential cookies required for the website to function properly. With the user’s consent, analytics and marketing cookies may also be used. Users can manage cookie settings through their browser settings.
8. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page. We recommend reviewing this Privacy Policy periodically.
If you have any questions about privacy or would like to exercise your data protection rights, you can contact us through the Contact Information page.